Within hours of his birth, Angus had started snuffling and sneezing.
Then the crying had turned to screaming as his little legs thrashed furiously.
’ Back in tune: Vanessa Collingridge with her son Angus And as I now looked at the frantic mite on the hospital bed, gasping for breath, the despair welled up inside and finally overflowed.
This was the first time anyone had looked beyond my son’s immediate problems to see the impact they were having on the whole family.
My mother-in-law had practically moved in to look after him, as Angus took up all my time and attention.
My husband would struggle through a day’s work, then take turns holding Angus through the night.
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Our local hospital had run some tests when Angus was a few weeks old and found he had a degree of acid reflux from his stomach, but because it was only mild, they’d said that it ‘wasn’t a problem’. I asked if Angus could be allergic to what I was eating as my other son had been unable to tolerate cow’s milk, but they said that because he was breastfed that shouldn’t be a problem.
After nearly three months of no sleep, I was so exhausted that I took this news almost without emotion, but it was her next words that reduced me to tears.
Looking straight at me, she asked: ‘How on earth have you coped with this screaming?
If everything goes right, the packages are just touched twice by humans: first when pulled out of large aircraft shipping containers and then again at the end of their journey through the conveyors and into a new bin and another jet. To prevent similar mishaps, UPS and Fed Ex have been working with major retailers to hone their forecasts and have scheduled their extra holiday workers to better meet the shipping spikes right after Thanksgiving and the weekend before Christmas.
Penney and Kohl's were among the retailers who missed delivery to at least one part of the country, according to industry tracking firm Stella Service.
It seemed as though no one was interested in our poor screaming baby, as though I was just being an over-anxious, neurotic mum and making it all up.